Sprout Privacy Policy
Last updated Jul 25, 2025. We will notify you on our services if anything gets changed, so you can review this privacy policy again.
Definitions
For the purposes of this Privacy Policy:
- Sprout refers to the social media website available at noplace.live, which provides the Service described below.
- Account or Profile refers to a unique account created on our Service.
- Service refers to any websites or applications being offered by Sprout.
- Device refers to any device that can access the Service, like a computer or mobile device.
- Post refers to any content that can be posted publicly on our Service. This can be text, images, or links.
- User refers to anyone who accesses our Services.
Information Sprout collects
Information is collected in 3 different ways when you use Sprout. We will go into more detail about how that data is collected and where it is used below.
Information you provide
- Profiles: Sprout requires an account to access its services. To create an account, you need to provide us with certain information. As such, some information is required to have an account on Sprout. If you create an account, you must provide some information so that we can provide our services to you. The only required information we save about you during account creation is a username and an email or phone number. Your profile information, like your username and other information that you choose to add to your profile (such as a biography, your birth date, or location), are publicly available to anyone who has an account on Sprout.
- Payment Information: Sprout allows you to purchase cosmetics for your profile. When you purchase these cosmetics, your payment information is processed securely by our payment provider, Stripe. We do not store your full credit card details (like your CVV), but we may store limited billing information (such as billing address) necessary for tax or verification purposes.
- Settings: You can adjust how Sprout works in your settings. When you adjust certain fields, this information will be stored by Sprout so we can respect your settings.
Information we collect
When you use our services, we collect information about how you use them. We use that information to provide you with our services, and to keep Sprout safe for everyone.
Your Usage. We collect information about what you do on Sprout, which includes:
- Posts on our service (including the message, date created, and the profile it was posted on).
- Your interactions with other users’ content, such as quotes, boosts, replies, content you’re tagged in, and content you tag others in.
- How you interact with other users on our services, like the people you have as friends, information about your messages, including the contents of the messages, who received it, and the date and time the messages were sent.
- If you communicate with us, like through email, reports, or feedback, we will collect information about who sent it and the content.
Device Information. We collect information about the devices you use to access our services, which includes:
- Information about your connection, like your IP address.
Cookie Usage
We use essential cookies to maintain your session when you’re logged in. We may also use cookies to remember preferences.
Analytics
We use Google Analytics on our web application to understand how users interact with Sprout. This allows us to improve upon our features and performance. Google Analytics may collect additional information, such as pages visited, device/browser type, time spent accessing our services, and other usage information. This date is not associated with you personally. You can learn more and opt out through Google’s privacy controls.
Data Retention
We retain your information for as long as your account is active on our services. If you choose to delete your account, we will remove your data within a week, unless we are required to retain it for legal purposes.
How your data is used
We use the information collected to operate Sprout services.
- To contact you: We may use information you provide us, such as an email address or phone number, to interact with you directly. For example, we may contact you about a moderation action against your account or other suspicious activity.
- To protect our users: We are committed to keeping Sprout a safe environment for everyone. To help with that:
- Reporting: Users can report posts, messages, or profiles that they believe violate our guidelines or put others at risk. When a report is filed, our moderation team may review any relevant content and account information (such as posts, messages, and interactions) to determine if the reported content is safe for Sprout.
- Moderator Access: Moderators have access to information necessary to investigate reports and enforce our rules. This may include viewing the content of private messages if they are part of a reported incident.
- Content Analysis: We use the Perspective API to evaluate posts for toxicity, harassment, and other inappropriate behavior. This is used to ensure safety on the platform.
Exporting or deleting your information
You can export a copy of the data that Sprout has saved about you, or choose to delete it.
- Export your information: You can export a copy of your data on the settings pages of our services. This includes any information provided or collected about you up to the date the data was requested.
- Delete your information: You can request the deletion of any data associated with you on Sprout in the settings pages of our services.
U.S Law requirements
Certain U.S. state privacy laws give you rights such as:
- Knowing what personal information we collect.
- Requesting access to, correction of, or deletion of your personal data.
These may include rights under the California Consumer Privacy Act and similar laws in other states. You can exercise these rights using the export and deletion tools described above.
Children’s Privacy
Sprout is not intended for children under the age of 13, and we do not knowingly collect personal data from children under 13. If you suspect a user to be under that age threshold, then you may report them and their information will be deleted as soon as the report is reviewed.
If you have any further questions, please feel free to email us at help@sprout.spot